|
GOT
A QUESTION?
Get the Answer
from MetLife Auto & Home
Follow
the links below to find answers to the questions of interest
to you -- or ask a question of your own!
[Q]
I was late mailing a check for my insurance
bill, so I paid it online the night before it was due. So
why does the insurance company say that I was late making
the payment?
[A]
Paying bills online is fast, easy and often free. You have
several options when paying a MetLife Auto & Home bill. Pay
online via an electronic payment from your checking account
or by credit card using MetLife Auto & Home's eSERVICE site
(eservice.metlife.com).
Payments are posted the night of the day you make them. Or
pay through another bill-paying service, such as one offered
by your bank. In many cases, online payments are made through
electronic transfers on the date you specify. But that's not
always the case. Sometimes, a bank, credit card or other service
will print out a paper check and physically mail it to the
payee -- even though you initiated the payment online. To
be sure your payment arrives on time, allow at least five
business days in advance of the due date to allow for processing.
[Q]
I was rear-ended last week by someone with no auto insurance,
and my wife broke her leg. I don't think the man who hit me
can pay the hospital bills. Am I out of luck?
[A]
Unfortunately, your situation is not uncommon because there
are drivers on the road who don't buy insurance. But there's
good news if your auto policy included uninsured motorists
(UM) coverage. This provision covers your injury-related damages
caused by an uninsured driver or by a hit-and-run driver.
Similarly, underinsured motorists (UIM) coverage protects
you in case you're injured by a driver who has inadequate
insurance. Consider raising your UM/UIM limit to match your
BI (Bodily Injury) limit. Call your insurance company for
limit options and rates.
[Q]
I've spent the last year doing extensive research on my family
tree. Can I buy insurance to protect these papers?
[A]
Your homeowners or renters insurance automatically includes
a $1,500 limit for manuscripts, which covers the cost to research
and restore information -- such as important family history
information -- that gets lost or damaged because of a covered
loss. Rather than risk losing treasured historical documents,
a better bet is to make photocopies of important information
and store them off-site in a safe deposit or other fire-resistant
box.
Got
a Question?
Email it to us at editor@MetLifeYourLife.com.
Or, write to us at: MetLife, Your Life, Dept. LN304, 1716
Locust St., Des Moines, IA 50309.
We regret
that due to volume we are unable to respond individually to
questions.
|
Special
Offer!